Frequently Asked Questions

Get answers to the most common questions about our document processing API.

General Questions

File Formats & Processing

API Usage & Authentication

Output & Results

Troubleshooting

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FAQ

Frequently Asked Questions

General Questions

File Formats & Processing

API Usage & Authentication

Output & Results

Troubleshooting

Still Have Questions?

On this page

FAQ

Frequently Asked Questions

General Questions

What is this API and what does it do?

How do I get started with the API?

Is there a free tier available?

What programming languages do you support?

File Formats & Processing

What file formats are supported?

What happens with unsupported file types?

What's the maximum file size I can upload?

Do you support password-protected files?

Can you process scanned documents and images?

API Usage & Authentication

How do I authenticate API requests?

What are the rate limits?

How does credit billing work?

Can I process multiple documents at once?

Output & Results

What output formats are available?

What metadata can you extract?

How accurate is the text extraction?

Do you preserve document formatting?

Troubleshooting

Why am I getting authentication errors?

What should I do if processing fails?

How do I handle large documents efficiently?

Why is OCR processing taking so long?

Still Have Questions?

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